About us

BPO Services

 

  • Digital Transformation Solutions & Services
  • Software Solutions & Services 
  • Business Process Outsourcing Services 


We help our clients with their digital transformation challenges and have a solid background, knowledge & experience in shaping & driving transformational projects in complex international environments.

We focus on the deployment of innovative solutions in the CX environment where it can deliver fast & tangible benefits to both our clients and their customers. 

 


 

  


  • We advise about strategy
  • We deliver consultants 
  • We advice on outsourcing strategy 
  • We take over the vendor management 
  • We take over the BPO work in our own Center Of Excellence
  • We deliver Outbound Sales Support, Inbound Sales Support, Customer Care Support, Social Media Support, Multi Channel Support, backoffice support



Consultancy Services

Baetbij has a broad set of consultants in it's portfolio and is helping the larger multi national companies with their needs. With a range of uniquely qualified consultants deployed across EMEA & North America, Baetbij brings unparalleled industry experience of CX, Telecom, ICT, Banking & Digital Transformation expertise to the table.

Service provided by Baetbij at the moment are : 

Vendor Management for a large pharmaceutical client, 

IT strategy team (10FTE+) for a large global media company, 

Strategy  consultant for one of the largest European Telco companies and many more




Automation Services

Baetbij has a boutique automation suite which is used by all our  consultants across the globe. Programs we've deployed are the  automation of order full-filment, automation of sim card activation, automated upload of goods/service to websites, automated invoice support, OCR scan support for a lease company